If you have ever purchased an app, a subscription service, a movie, or a song from the App Store or iTunes Store and regretted it later, you’ll be glad to know that you can get a refund for it. In this guide, we’ll show you how to do just that using the “Report a Problem” platform.
Step 1: Purchase the App
To demonstrate how to get a refund, we’ll buy an application from the App Store. Double-click Face ID to buy the application and wait for it to download and install.
Step 2: Go to Safari
Next, open Safari and go to the website “reportaproblem.apple.com”. Keep in mind that this also works with iPhone and iPad, and not just iPhones.
Step 3: Sign in
You’ll need to sign in using your Apple ID. Once you’re signed in, you’ll see a list of all the purchases you’ve made on your Apple ID, including free apps and subscription plans.
Step 4: Choose the App
Find the app you want a refund for and tap on “Report”. Tap on “Choose Problem” and the option “I’d like to request a refund”. Describe the problem and click on “Submit”.
Step 5: Wait for Apple to Process Your Request
Apple will ask you to wait for 3 to 5 business days for them to process your request. From our experience, they usually approve the refund.
That’s it! This is how you can get a refund for anything you buy on the App Store or iTunes Store using the “Report a Problem” platform. We hope this guide was helpful to you.