Is your Windows 8 computer running slow or having issues? Factory resetting your system can often be a quick fix to these problems. In this guide, we’ll walk you through step-by-step on how to format Windows 8 and reset your computer to its original state.
First, open the Charm bar by pressing the Windows key + C or moving your cursor to the lower right corner of your desktop. Select “Settings”, then “Change PC Settings” to open the new window. From the list on the left-hand side, choose the “General” heading and scroll down to the “Recovery Options” in the right-hand panel.
You have two options for resetting your computer: “Refresh your PC”, which keeps your user data intact, or “Remove everything and reinstall Windows”, which wipes all user data. For a full reset, choose the latter option. Before clicking “Get Started”, be sure to backup any important files as they will be erased.
After clicking “Reset”, your computer will reboot and the process will begin. It’s important to keep your computer plugged in throughout the reset as losing battery power can cause issues. Depending on the option you chose, the reset may take a few minutes or several hours.
If your system seems to stick at a certain percentage during the reset, don’t panic. Sometimes it just takes a while for the process to finish. Once the reset is complete, your computer will ask for default setup options such as language and creating a user account.
We hope this guide has been helpful in showing you how to format Windows 8 and reset your computer to factory settings. If you have any problems with this process or any further questions, please contact our customer service department for additional advice.