How to Factory Reset a Microsoft Surface: Step-by-Step Guide

If your Microsoft Surface Pro 4 is running slowly or infected by a virus, doing a factory reset can help fix these issues and make it run smoother. In this guide, we will show you two methods to completely erase everything on your device and get it back to its factory condition.

Method 1: Factory Reset Using Settings

Firstly, select the Windows icon and type in “reset” in the search bar. You will see an option to “Reset this PC”. Select it and click “Get started”. Then, choose “Remove everything” and the reset process will begin.

Next, it will ask you what you want to clean. To erase everything and restore it back to factory condition, select “Remove files and clean the drive”.

Method 2: Factory Reset with a Password

If you have a password that you cannot remember, you will need a wired keyboard with a USB plug. Plug in the USB and hold down the shift key on the keyboard. Select the power option and click “Restart”. Continue holding the shift key and select “Troubleshoot”. Then, click “Reset this PC” and choose “Remove everything”.

Finally, select the option to fully clean the drive and the reset process will begin.

Remember to back up any important data before resetting your device. Once the reset process is complete, you will need to set up your device again by selecting your language and location.

By following these simple steps, you can easily factory reset your Microsoft Surface Pro 4 and enjoy a smoother, quicker device.