Roku is a popular streaming device that lets users enjoy their favorite TV shows and movies. However, one of the common issues faced by users is the error code 003. This error occurs when the device is unable to update software even if it is connected to the internet. In some cases, the error also refers to the situation when you are not able to connect to several channels using an internet connection.
There are two main reasons why you cannot update your Roku device. Either the servers at the back end are down undergoing maintenance, or Roku is having a hard time establishing a connection to the network. This may happen even if you are shown that you are connected to the internet properly.
Before you move on to implementing the solutions, make sure that you have a good internet connection available, which is without the restriction of any proxies or firewalls. If the servers are down or undergoing maintenance, there is nothing you can do, which will make you connect. You can check various related forums on the internet to see if other users are also not able to connect. If you see a trend, it probably means that there is some problem with Roku servers. In this case, wait until the services are released and try connecting again.
Here are three methods to fix error 003 on Roku:
Method 1: Changing Network Security Protocol
Open your router settings and navigate to wireless or security. Make sure that the security mode is not set as AES in any way. It can be WPA K2 PSK TCAP. After changing the security method, you can try connecting from your Roku to the network with the new settings implemented. Check if the issue is solved.
Method 2: Using Ethernet Capability
Some Roku devices have the feature to connect to the network using both wireless and wired. If you are trying to connect wirelessly and update, you can switch to wired and then try connecting again. You can plug one end of the wire to the router and the other to Roku. Just make sure that your router is working as expected. You will be needed a LAN wire to connect Roku with your router. Usually, each router contains a LAN wire in its packaging. Plug the wires in ports in both of them and check if the error message is resolved.
Method 3: Power Cycle Your Device
Unplug your Roku from the power source. Now turn off your Wi-Fi router and wait for five to ten minutes. Now plug in your router and let it boot up completely. Now plug your Roku and turn it on. Connect your Roku device to your Wi-Fi and check if you’re able to complete the setup or not.
In conclusion, the error code 003 on Roku is a common issue faced by many users. However, the above solutions can help you fix the issue and enjoy seamless streaming on your Roku device.