How to Cancel Instacart Order: A Step-by-Step Guide

Instacart is a convenient platform that allows you to order groceries and other household items online and have them delivered straight to your door. However, there may be times when you need to cancel your order. In this guide, we’ll walk you through the steps on how to cancel an Instacart order.

Firstly, launch the Instacart application. The process of canceling your order depends on what stage your order is in. If you have just placed your order and it has only been a few seconds, you can cancel it right away. This is because the order has not been accepted by anyone, and the restaurant has not been informed to prepare the order.

To cancel your Instacart order, tap the orders icon from the bottom right-hand side of the screen. Here, you can see all the orders or auto orders you have made. Just tap on the order you want to cancel, and if it is eligible for cancellation, you should be able to cancel it.

However, if the restaurant has already prepared your order, canceling it becomes a difficult process. In such a case, it’s best to contact Instacart’s customer support to inquire about the cancellation process.

In conclusion, canceling an Instacart order is a simple process if you catch it early. Always check the stage of your order to see if it’s eligible for cancellation. If you have any questions, feel free to leave them in the comment section or contact Instacart’s customer support.


How can I cancel my Instacart order?
At the top left, click the 3 horizontal lines.Click Your Orders.Click View order detail on the relevant order.Click Manage Order.Click Cancel my order.
Why can't i cancel my order on Instacart?
If you don't see the cancel order option in the app or on the website, that means your order has probably been assigned to a shopper already. In that case, you will have to contact customer support to cancel the order.
Can I cancel an order as an Instacart shopper?
As a shopper, if you need to cancel an Instacart batch and you are doing so before starting the shop, you can navigate to your online order screen on the app and select the option to “cancel batch” right from there.
How long do I have to cancel my Instacart order?
You can cancel your Instacart order for free as long as you cancel it before your Instacart shopper starts shopping. You can get a refund on your Instacart order up to seven days after the delivery date.