How to Cancel an Offer on eBay: A Step-by-Step Guide

You can also cancel your offer on the item page by selecting Review offer and then Retract offer . If you're using a mobile browser or the eBay app, go to the Best Offer cancellation form - opens in new window or tab to retract your offer.

If you’ve ever made an offer on eBay and then changed your mind, you might be wondering how to cancel it. While it’s not immediately obvious how to do this on the mobile app, it’s actually quite simple to cancel an offer on eBay using a desktop computer or the web browser on your phone.

Here’s a step-by-step guide on how to retract or cancel your offer on eBay:

1. Log into eBay and go to the normal home page.

2. Click on “My eBay” at the top right of the screen.

3. Click on “Bids/Offers”.

4. Find the item you made an offer on and click on “View Offer Details”.

5. Click on “Change Your Mind” to retract your offer.

6. Choose your reason for canceling the offer from the list provided.

7. Click on “Cancel Offer”.

It’s worth noting that eBay advises against canceling offers unless you entered the wrong amount, the seller changed the description of the item, or you cannot contact the seller. If you simply found the same item at a cheaper price, it’s not recommended to cancel your offer.

If you have any questions about canceling offers on eBay, leave them in the comments below. And if you found this guide helpful, be sure to smash that like button!


How do I withdraw an offer on eBay?
Go to Bids/Offers - opens in new window or tab in My eBay. Find the offer you'd like to retract. Select Review offer, then select Retract offer.
Can you cancel an eBay order after making an offer?
If you want to cancel an order, you'll need to contact the seller and ask if they can cancel it for you. The seller can either accept or decline your cancellation request. To improve your help experience, please sign in to your account.
What happens if I cancel an eBay offer?
Cancelling an eBay Best Offer does not incur a cancellation charge or penalty for the buyer or seller. However, it does count against the total number of offers per item a buyer can submit, which may vary. Some items may also not be eligible for offer cancellation.
Can a seller cancel an accepted offer on eBay?
You can cancel an order up to 30 days after a sale, even if your buyer has already paid. Keep in mind that if you cancel an order, you may receive a transaction defect and this could affect your seller performance level.