Outlook is a powerful email management tool that automatically organizes our mail in different ways to make it easier to navigate and access. One of the features that enhance the user experience is the conversation view. This feature groups a series of emails that are sent between yourself and other people in your organization into a thread.
The conversation view simplifies the process of accessing emails sent over multiple days instead of having to navigate and access each of those individual emails. With the conversation view, you can see the entire back and forth email between you and the client, including the replies, CCs, and forwards that happened throughout the course of that conversation.
If you prefer the traditional view, you can turn off the conversation view at any time. Here is how to do it:
– Navigate to the view tab at the top of the page.
– Click on the gear icon that says “current view.”
– Click on “show as conversations” to turn off the conversation view.
– Microsoft will ask if you want to turn it off across your mailbox or only in that folder.
– If you want to turn it back on, navigate back to the current view and click on “show as conversations” again.
The conversation view is automatically turned on by default in Outlook, but you can customize it to suit your preferences. For instance, you can show messages from other folders, show senders above the subject, and always expand selected conversations. You can also use the classic indenter view, which indents your messages to make it easier to see what’s what.
In conclusion, the conversation view is an essential feature in Outlook that improves email management. However, if it’s not your style, you can always turn it off and customize the view to suit your preferences. So, make sure to make the most out of your Outlook by customizing the conversation view.