How to Turn On a Surface Pro: Troubleshooting Tips

Press and release the power button on your Surface. Open the lid on your Surface and wait for the screen to turn on .

If you own a Surface Pro, you may have experienced it not turning on or waking up from sleep. This can be frustrating, but don’t worry – there are some simple troubleshooting steps you can take to get your device back up and running.

First, try tapping the power button to turn on your Surface Pro. If it doesn’t turn on right away, press and hold the power button and do not let go until you see a Surface Pro logo appear. Once the logo appears, you can let go of the button. If this works, your device should be back up and running with no issues.

If it didn’t work the first time, give it a couple more tries before moving on to the next step. If it still doesn’t turn on, plug your Surface Pro in and wait for about five minutes. After five minutes, try pressing and holding the power button again. This time, your device should turn on as it is getting power from being plugged in.

If these troubleshooting tips don’t work for you, it may be time to contact Microsoft support for further assistance. With these simple steps, however, you can easily troubleshoot and fix your Surface Pro if it doesn’t turn on or wake up from sleep.


What can I do if my Surface Pro won't turn on?
Disconnect accessories and make sure your Surface is charged.Wake it up with keyboard (Ctrl+Shift+Win+B) shortcuts.Force a restart, by pressing the power button for 20 seconds.
Where is start on Surface Pro?
On the center or left end of the taskbar, select the Start icon. ... Press the Windows logo key on your keyboard.Swipe up from the bottom center or left of your screen.