How to Factory Reset Xbox 360

Write down your console serial number (you'll need to enter it later), and then press the B button . Select Storage. On the Storage Devices screen, select Hard Drive and press the Y button  to access Device Options. On the Device Options screen, select Format.

If you’re experiencing problems with your Xbox 360 console that can’t be fixed through other means, restoring the device to its factory settings may be your best option. Restoring to the default factory settings erases all personal information from the device’s hard drive and returns it to the same state as when it was first taken out of the box. Additionally, if you’re planning to sell or donate your Xbox 360, restoring the factory settings ensures that all personal information is removed from the device. In this article, we’ll guide you through the steps to reset your Xbox 360 to its default factory settings.

Step-by-Step Guide to Resetting Xbox 360

1. Turn on your Xbox 360 device. You’ll arrive at the console’s home screen.

2. Highlight “Settings” in the menu bar. The Settings menu appears on the lower half of the screen.

3. Highlight the “System” option in the list of Settings options and then press “A.” The System Settings screen appears.

4. Select “Console Settings” in the System Settings screen and then “System Info” in the list of options on the left side of the menu on the next screen. The System Info screen appears. Write down the serial number associated with your Xbox 360 console that appears to the right of Console Serial Number at the top of the System Info screen.

5. Press “B” after writing down the serial number to return to the System Settings screen.

6. Choose “Storage” in the menu along the left side of the screen. The Storage Devices screen appears.

7. Highlight “Hard Drive” and then press “A.” The Device Options screen appears.

8. Select “Format” in the list of options along the left side of the screen. The Format Device window appears, with a message that proceeding to format your Xbox 360 hard drive will remove all content on the device.

9. Choose “Yes.” The Format Hard Drive screen appears.

10. Select “Enter Serial Number” at the bottom of the screen. A window appears, prompting you to enter the serial number associated with your Xbox 360 console. Enter your device’s serial number that you wrote down previously, and then press the “Start” button to indicate that you’re finished. A Formatting in Progress window appears on the screen, along with a progress bar displaying the progress of restoring your Xbox 360 to its default factory settings. The amount of time it will take to format your console depends on the size of the hard drive and the amount of space you’re using.

After the factory reset is complete, you’ll be returned to the home screen. Congratulations, you’ve successfully restored your Xbox 360 console to its default factory settings.


How do I wipe my Xbox 360 before selling it?
From the Xbox dashboard screen, choose Settings >, System.Choose Storage.Highlight your Hard Drive or Memory Unit, then choose Device Options by pushing Y on your controller.Choose Format.You will receive a warning, reminding you that this erases all data on your device.More items...
Do I need to factory reset Xbox 360 before selling?
It is highly recommended that you perform a factory reset and wipe your Xbox 360 if you intend to sell it. The process is relatively simple, though it may take some time for the console to format the hard drive. If you want to keep some data, you should back it up—more on that later.