If you have found a better deal with a new phone company and want to transfer your phone number to them, there are a few steps you need to follow. The first and most important thing to remember is not to cancel your current plan. Instead, the new company will contact your current service provider and cancel it for you.
The new phone company will send you a SIM card with a new phone number. This SIM card will come with several adapters, depending on your phone’s size. Insert the SIM card and activate it. The new phone number is now active.
In order to transfer your old phone number, you need to contact the new company and tell them that you want to port over your old phone number. You will need to provide your account number and phone number, but do not cancel your current plan yet.
The new company will do everything for you. However, you will need to put your old SIM card back into your phone or new phone to receive a text message from the new company. The message will ask if you want to port over your old phone number. Reply with a “yes.”
Wait until you have no more signal or service from your current provider, which usually takes about two hours. Remove the old SIM card and insert the new SIM card that was sent to you by the new provider. The old phone number is now the active number on your new SIM card.
The process takes about two hours for cell phones, but for landlines, it may take up to two days. If you have any questions or comments, you can contact your new service provider for help.