When it comes to signing up for an MVNO plan, there’s often a trade-off between affordability and certain limitations, such as limited video streaming quality or data on a lower priority level. However, Ting seems to have struck a balance between affordability and quality without any major trade-offs. In this carrier review, we’ll take a closer look at Ting and everything you need to know about their service.
Ting offers a total of four plans, out of which two are recommended for most users. The first plan, Ting Flex, charges $10 for unlimited talk and text, and an additional $5 per gig of data. This plan is ideal for those who use about one to two gigs of data per month. The second plan, Ting Set, offers a set amount of high-speed data before 2G speeds, which is currently set at 5GB. This plan is perfect for the average user, as 5GB is usually enough for most people in a month.
Ting also offers two unlimited plans, which include a large amount of data at 22GB and 35GB. However, these plans do not actually include unlimited data, and they are relatively more expensive compared to competitors.
One of the best things about Ting is its coverage. Ting uses both the Verizon and T-Mobile networks for coverage, and users can choose the one they prefer during sign-up. In areas with T-Mobile coverage, users can also access 5G speeds. Although the data plans might not be as cheap as some competitors, the coverage and speeds are great, making Ting a solid value for money.
Ting also boasts a user-friendly website and mobile app, which makes account management straightforward. However, the standout feature of Ting is its exceptional customer service. When you call Ting, a real person answers instantly with no bots or hold time. Additionally, Ting offers excellent support for many features that you commonly use, such as hotspot, visual voicemail, and voice over LTE. In case of weak coverage, Ting also provides 100MB of domestic roaming data to top up your phone in case of an emergency.
Although Ting has some great features, it might not be for everyone, especially those who are concerned about the cost. For instance, Ting’s plans are more expensive compared to some competitors, and their top-up data is relatively expensive. If you’re on the set plan with 5GB for $25 and you need seven gigs that month, that would cost you $35, which is considerably more expensive than other carriers’ data top-ups.
Overall, Ting is a great carrier with many cost-saving strategies, affordable light user options, great customer service, and simple and easy-to-use website and app. However, if you’re looking for a cheaper alternative, Mint Mobile might be a better option, as it offers similar features at a lower price point.
In conclusion, Ting is a great carrier for those who value reliable coverage, great customer service, and a user-friendly experience. If you’re interested in trying Ting for free, use the affiliate link provided in the video description to get a $25 credit on your account.