If you’re a frequent PayPal user, you may have noticed at some point that your PayPal balance is not showing up when you check your balance. This is a common issue that many PayPal users face, and it can be confusing and frustrating. In this post, we’ll discuss why your PayPal balance may not be showing up and what you can do to resolve the issue.
First off, it’s essential to note that depending on the country you’re using your PayPal account, the layout may be slightly different. However, the steps involved in resolving the issue remain the same. To begin, open up your PayPal balance on your PayPal app. On the home screen, you’ll see all the PayPal users you’ve interacted with up towards the top. You’ll also see your PayPal balance. If your PayPal balance is showing zero, PayPal will not show the balance or even the option to check the balance. It completely disappears.
So, if you have a zero balance, the only way to see your balance is to either add funds or have someone send money to you. Once you have money in your PayPal account, your PayPal balance should pop up automatically. However, if you’re expecting a refund to show up in your balance, and it’s not, that might be because you paid for something through PayPal with a credit card or a debit card, and the refund goes back to the card you used.
For instance, let’s say you used a City credit card to buy an item on eBay through your PayPal account. If you return that item or get a refund, the transaction goes through PayPal, and it will show up in your activity. However, it won’t go into your PayPal balance. Instead, it goes back onto your City credit card. So, if you’re looking for a refund to show up in your balance and it’s not showing up, that might be the reason why.
Those are the two reasons why your PayPal balance may not be showing up in the app. If you know any other reason why your PayPal balance is not showing up, please leave a comment below to help others. We hope you found this post helpful. If so, please consider giving us a thumbs up.