Are you experiencing a freezing and pixelating issue with your smart TV? Don’t worry, there are some simple solutions you can try before calling for technical help.
Firstly, check that your TV is receiving sufficient power and try changing the wall outlet. Inspect all the cables leading to the TV to ensure they are not loose or dusty. Disconnect all external devices such as Xbox or Soundbar and see if the TV works better without them. Reset your router and internet connection and put fresh batteries into your remote. Check for any pending TV updates.
If these tips don’t work, there are five more steps that you can follow:
1. Soft reset your TV by turning it off, unplugging it from the wall, waiting for 60 seconds, and then plugging it back in.
2. Reset all external devices by turning them off, waiting for one minute, and then turning them back on again. Alternatively, unplug the power cord and plug it back in after a minute.
3. Replug HDMI cables by unplugging them from the TV and reconnecting them. You can also try using a different HDMI port.
4. Choose the right source by selecting the correct HDMI port on your TV. For example, if the cable is plugged into HDMI 1, select that option on your TV by clicking the source button on your remote.
5. Factory reset your TV as a last resort. This will erase all the stored data on your TV. Navigate to settings, General, select factory reset, and then choose OK. Your TV will restart automatically.
If you still have questions or need further assistance, check out the useful resources in our blog. Thank you for reading and good luck resolving your smart TV issues!