If you’re experiencing issues with your Kindle Paperwhite, such as a frozen screen or trouble downloading content, performing a reset may be the answer. In this guide, we’ll show you how to perform a simple reset and a reset to default settings, also known as a restore.
The first reset option is a simple reset with the button. On the Kindle Paperwhite, there is only one button, so hold it down for a full 40 seconds. During this time, don’t do anything with the screen. Just hold the button until the 40 seconds are up, and then let go. You will see a loading bar, which should fill up fairly quickly. In about 30 seconds to a minute, you should have the device back to the home screen. This reset is helpful when the screen is completely frozen and you’re unable to touch anything.
The second reset option is through the menu itself. Select the three bars for the menu, go to settings, and click on the bar at the top right. You have two options: restart, which is the same as the simple reset, or reset device, which will wipe the device clean and restore it to default settings. Keep in mind that this option will remove all downloaded or transferred content, so make sure to back up any important files before proceeding. This reset is useful if you’re selling the device or giving it away to someone else.
If both of these options aren’t working, plug the device into a charger and make sure it’s working. If you’re still experiencing trouble after half an hour to an hour, it may be a hardware issue, and you should check if your device is still under warranty.
Performing a reset on your Kindle Paperwhite can help isolate issues and get your device working properly again. If you have any questions, please leave them in the comments below. Thanks for reading!