If you use an iPad for kiosk mode, as a display in a conference room, or for any other similar purpose, you may have encountered an issue where the device goes dark randomly. You may have set up everything to keep the screen on, but an hour later, the iPad is completely off. Fortunately, there is a simple solution to this problem.
To keep your iPad from sleeping, you need to set up unattended access. First, go to Display and Brightness and set up the brightness to your desired level. Then, go to Auto-Lock and select “Never.” Next, go to General and scroll all the way down to Accessibility. Under Guided Access, turn it on and enter a passcode. This ensures that anyone who tries to use the iPad outside of the intended app will be prompted with a passcode.
The major option that prevents the iPad from turning off is the Mirror Display Auto-Lock. If this is not enabled, the iPad will shut off. To prevent this, start up your app, press the home button three times, and enable Guided Access. This ensures that the iPad will not turn off.
However, if you disable this setting, even if the general display auto-lock is set to “Never,” the iPad will go to sleep. This is a setting change that occurred during an update. By enabling the Mirror Display Auto-Lock in Guided Access, all the iPads now work perfectly and have not turned off a single time.
In summary, for kiosk mode users who want to keep their iPads from sleeping, you should enable Guided Access and ensure that the Mirror Display Auto-Lock is enabled. By doing this, you can be sure that your iPad will stay on and display your content without interruptions.