If you’re a Snapchat user and using the My Eyes Only feature to keep your private snaps safe, you might find yourself in a situation where you’ve forgotten your password. Unfortunately, Snapchat warns that if you forget your My Eyes Only password, you will lose all your saved snaps. However, there is a way to change your password without losing everything. Let’s see how you can do that.
First, open the Snapchat app on your iPhone or Android device. Tap on the two cards at the bottom left to see your Memories and then swipe over to see My Eyes Only. Tap on it, and it will ask you for your password.
If you’ve forgotten your password, tap on Options at the bottom right, and it will give you the option to change the password. However, it warns that if you create a new password, you’ll lose everything saved to My Eyes Only.
But there’s a way to change your password without losing everything. Tap on your profile icon at the top left, then on the gear icon at the top right. Scroll down to Support and tap on “I Need Help.” Type “My Eyes Only” in the search bar, and tap on “I Forgot My Eyes Only Password.”
It will warn that you’ll lose everything if you reset the password, but it also says, “Learn what you can do if you think your account was hacked or compromised.” Tap on that and then tap on “Contact Support” at the top.
Enter your phone number, email, username, and all the information you have about your account in the form that pops up. You may also offer to send your ID to verify that it’s your account. Snapchat should get back to you and help you reset your My Eyes Only password without losing everything.
In conclusion, forgetting your My Eyes Only password on Snapchat can be frustrating, but you can change your password without losing everything. Just follow the steps mentioned above, and you’ll be able to access your private snaps again.