If you’re trying to restore your backup data from Google Drive and have forgotten your encrypted password, WhatsApp has you covered. They provide an additional layer of security by protecting end-to-end encrypted backups with a password or 64-digit encryption key. This password or key is the only way for you to access your encrypted backup or transfer it to a new device.
But, what do you do if you forget your encrypted password on your WhatsApp account? Here’s how to recover your password and restore your data.
Let’s say you forgot your password. At first, you have the option to recover your backup file. You can either restore your backup by choosing “I forgot my password” or “I used an encryption key” instead. For those who have encryption keys, you can quickly put your encryption key in the provided field to restore your WhatsApp data.
However, the problem is most people say they don’t know the encryption key, or maybe they did set it up. If you don’t have an encryption key, follow the second way.
Here’s what to do:
1. Come back to the page where you are asked for the password.
2. Tap “I forgot my password” and then tap the three-dot line.
3. Tap “Get in touch” and fill up the form with your information.
4. Choose your country, enter your WhatsApp phone number, and enter a valid email address where WhatsApp can communicate with you.
5. Confirm your email address and choose your current device.
6. Enter your message below and explain that you forgot your password and want to restore your WhatsApp backup from your Google account.
After that, your message will be sent to WhatsApp, and then they will help you to restore your WhatsApp data.
If you still have any questions or concerns, please let us know in the comment section. Thanks for reading!